While DEIB may have previously been thought of as a trendy, checkbox-ticking compliance issue - there is certainly a growing demand and need for more diversity, equity, inclusion and belonging in Australian workplaces.
So why is it important? What are the challenges businesses face when putting together a solid DEIB strategy? How do you build policies that will actually tackle these challenges?
We held a Roundtable discussion in Melbourne to figure out the secret to building a strong and supportive DEIB strategy.
In this article:
A workplace with a strong sense of inclusivity and diversity has the power of diversity of thought. Why is that a big deal?
Well, here’s an example. One well known beauty brand discovered just how powerful a strong workplace can be when an improvement in their DEIB policies saw some exciting changes develop both internally and externally. Not only were their workplaces thriving, they noticed their customer base diversifying. A bigger and more diverse audience means more customers, which means more sales.
Takeaway: Inclusivity = diversity of thought = bigger and better bottom dollar
It’s time to throw away the idea of DEIB as simply a tick box exercise.
Improving diversity and inclusivity is about more than just having a certain percentage of demographics in certain roles. While quotas can be a useful catalyst in signalling the need for change, the reality is they don’t make much of a difference on their own.
In fact, before any quotas, policies or targets are even put in place, the first step should be awareness. Without understanding the experiences and issues of employees, how are businesses supposed to know what they need to improve on? Combine this with incremental and tailored improvements and you’ve got a recipe for a tasty DEIB strategy.
Takeaway: Say goodbye to checklists and hello to getting real feedback from real people.
One of the best ways to improve workplace DEIB is through education - specifically a top down focus.
We may have said before to throw all your quotas out the window, but maybe hang on to them here. Businesses often overlook the power of having a strong focus on the education and training of their leaders. We need to ensure our leaders are continually improving their inclusivity skills and awareness of cultural differences.
Takeaway: Never stop learning! Make sure your leaders stay in-the-know on all things DEIB.
Now that we’re all up to date with our education and training, how do we make sure all of this is actually working? It’s a step-by-step process and it all comes back to the people.
We need to take a closer look into the experiences of those actually in the workplace and understand why they choose to leave. This can provide a deeper understanding of what is and isn’t working and why.
To do this, we need to have authentic conversations with our employees to get a better understanding of the issues they face. From here, we can develop a baseline for an unstoppable DEIB strategy.
Takeaway; Turn awareness into action, then action into advocacy! Capturing real time data and having authentic conversations with employees is key to crafting effective DEIB strategies.
One of the world’s leading professional services firms highlighted that close to half of their international hires were not having a great experience when relocating to Australia.
What does this tell us? It can be challenging to create and implement an all-encompassing DEIB strategy. However, we need to make sure our policies do encompass everybody, no matter what part of the world they travel from.
With spelling and translations differing across countries and regions and businesses at varying stages in their DEIB devotement, it can be tricky to create a singular journey. This is why individualised DEIB strategies are key.
Takeaway: Tailored DEIB strategies are important to ensuring they encompass all people, countries and cultures.
Sometimes the simplest of things can make the biggest impact. For example, just asking someone ‘how are you?’ and ‘what do you need?”
When employees transfer from other parts of the world, it’s important they have a background and understanding of the country they are transferring to and the nuances of the corporate culture. They should also feel included and their heritage and culture respected.
This all boils down to one thing - empathy.
One great way to ensure this is through wellbeing groups. These programs allow transfers to connect with others who have gone through the same move, providing unique support through lived experiences.
But remember, this is a two-way street. We can’t forget about the education of our leaders. Ensuring managers understand the cultural differences of their onboarding employees is also key to a smooth transition.
Takeaway: Embrace empathy - check in with your employees and see how they’re doing. Take the time to get to know them and help them feel at home as possible.
When looking at your talent attraction and retention strategy, where does diversity sit within that EVP? Could it be improved? Here are a few examples of how to improve your EVP strategy for better DEIB:
Takeaway: There’s always room to improve. Consider taking a look at your current EVP strategy and see if there’s any changes you could implement to help improve your DEIB.
To find out more about our upcoming roundtables and how to be involved, contact costa@talenza.com.au
Sydney: Level 7/10 Spring St, Sydney NSW 2000
Brisbane: 40 Creek Street, Brisbane City QLD 4000
Melbourne: Level 7, 222 Exhibition Street, Melbourne VIC 3000
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