Job details

Location
Brisbane
Salary
Negotiable
Job Type
Permanent
Ref
35580_1632099032
Contact
Sherrie Milsom
Contact email
Email Sherrie
Contact phone
0414 293 511
Posted
about 1 month ago

Job details

Location
Brisbane
Salary
Negotiable
Job Type
Permanent
Ref
35580_1632099032
Contact
Sherrie Milsom
Contact email
Email Sherrie
Contact phone
0414 293 511
Posted
about 1 month ago

Work with this large financial servcies organisation during this transformation period and make your mark in the pivitol role.
Role:
In this role you will review analytics, customer feedback, industry trends, emerging technology and business led improvement ideas to provide input into the generation and prioritisation of initiatives.
You will define the feature set of assigned initiatives, working with product management, tech lead and key stakeholders, and prioritise the backlog to maximise customer and business benefit with an emphasis on hard data driven evidence

You will also have the opportunity to develop your capabilities and skills so that they can be utilised more broadly within Technology.

Technology accountabilities

  • Enable teams to activate end to end experiences for customers, colleagues and partners, that are more secure, robust and scalable than ever before, and deliver them with lightning speed
  • Bring thought leadership in your field of expertise to support the planning and execution of Technology's strategic priorities, contemporary operating model and business plan
  • Contribute to both Technology and performance with insights, collaborative input and expertise that promotes value creation, innovation, managed risk, and improved performance
  • Continue to develop and plan for future growth, enabling enterprise programs and managing products
Experience:
  • 3+ years' experience as an Agile Product Owner on CRM, preferably with experience in the insurance/financial services industry
  • Experience in end to end insurance Quote & Buy including Billing processes
  • Experience in omni-channel CRM: telephony, email, and webchat.
  • Strong data focus and experience in data driven decision making
  • Experience in applying an agile methodology
  • Experience in applying lean principles to initiative identification, development and delivery
  • Ability to effectively engage, influence, and manage expectations

If you are interested in finding out more please contact Sherrie Milsom