Job details

Location
Haymarket, Sydney, New South Wales
Salary
Up to AU$700 per day + + Super
Job Type
Contract
Ref
35464_1630918669
Contact
Laurie Weeks
Posted
15 days ago

Job details

Location
Haymarket, Sydney, New South Wales
Salary
Up to AU$700 per day + + Super
Job Type
Contract
Ref
35464_1630918669
Contact
Laurie Weeks
Posted
15 days ago

The NSW Department of Customer Service is looking for a Senior Social Media Manager to use their advance social media expertise to manage the NSW Governments Facebook community, and create exeptional content.

Your key responsibilities will include:

- Content strategy and creation, including ideation, planning, copywriting, and visual direction to create informative and engaging communications.

- Community management across NSW Government social media channels, with a focus on listening, responding, and engaging in meaningful two-way conversations.

- Working with stakeholders to develop robust FAQs for our community management approach

- Monitoring and analysis of conversation themes and sentiment to optimise content and community.

- Collaborating with social media colleagues across government to enable consistent messaging and sharing of best practice and learnings.

- Assisting with the development and ongoing analysis of policies, procedures, and best practice standards to continually improve our social media channels.

- Some out-of-hours monitoring.

Key skills and experience to be successful:

- 3+ years in a similar role

- Creative thinker and natural storyteller

- Fluent in pop culture, memes, gifs and stock imagery

- Exceptional stakeholder and relationship management skills

- An interest in good user experience

- Experience working under tight deadlines with great attention to detail

- Collaborative team player with a strong work ethic and a can-do attitude

- Keen interest in the social media landscape.