Job details

Location
Brisbane
Salary
Negotiable
Job Type
Permanent
Ref
35619_1632451612
Contact
Sherrie Milsom
Contact email
Email Sherrie
Contact phone
0414 293 511
Posted
about 1 month ago

Job details

Location
Brisbane
Salary
Negotiable
Job Type
Permanent
Ref
35619_1632451612
Contact
Sherrie Milsom
Contact email
Email Sherrie
Contact phone
0414 293 511
Posted
about 1 month ago

As a Senior Digital Product Owner you will be working closely with the Bank Product team, Stores and Contact Centre, UX Designers, Developers, BAs, Architects, QA Analysts, Comms and Project managers to create the ultimate digital customer experience.

Key responsibilities

  • Facilitate the delivery of the best-in-class banking transaction experience for all digital assets.
  • Collaborate with UX designers for further clarity of native digital solution requirements.
  • Track performance with analytics teams to establish, measure and synthesise key performance indicators (KPIs) for digital features
  • Manage engagement with bank stakeholders and effectively communicate product release contents, product capabilities and business readiness.
  • Cultivate strong relationships with key stakeholders to ensure requirements are translated into the right digital features
  • Work With cross-functional teams to identify and resolve pain points in the digital customer Journey
  • Operational assistance to customer support teams as the business owners of banking transactions within the digital B&W assets.

Skills & Experience

  • Tertiary qualification (Bachelor) is desirable
  • 5 years of experience operating within a digital / eCommerce environment.
  • Track record of strong team collaboration to deliver digital solutions with proven business outcomes
  • Structured and logical thinking, attention to detail, problem solving skills.
  • Strong agile maturity and working experience with agile principles
  • Familiar with JIRA, Confluence and Project Management tools

For more information please contact Sherrie Milsom 0414293511