Job details

Location
Southern Suburbs Brisbane, Queensland
Salary
AU$100000 - AU$120000 per annum
Job Type
Permanent
Ref
34539_1620798401
Contact
Tran Trinh
Contact email
Email Tran
Contact phone
0412 093 803
Posted
about 1 month ago

Job details

Location
Southern Suburbs Brisbane, Queensland
Salary
AU$100000 - AU$120000 per annum
Job Type
Permanent
Ref
34539_1620798401
Contact
Tran Trinh
Contact email
Email Tran
Contact phone
0412 093 803
Posted
about 1 month ago

Talenza's client, a technology solutions provider, based in Brisbane Southside, requires a Senior Cloud Engineer to provide cloud solutions to their clients. Being a part of the TechOps Team, providing continuous improvement, carry proactive maintenance tasks, and participate in problem management and ticket escalations.

Responsibilities

  • Participate in high-priority incident management
  • Perform proactive maintenance tasks and generate technical documents and reports
  • Identify and execute continuous improvements within customer environments
  • Contribute to the continuous improvement to the organization's tools and processes for servicing customers
  • Coach and mentor TechOps team members
  • Maintain and develop relevant technology skills and certifications
  • Act as the primary technical owner and escalation point for an assigned set of clients
  • Assist with technical reviews, development of SOWs and other ad-hoc tasks as required
  • Provide expert level support and be a trusted adviser/technical liaison to clients, to Manage, troubleshoot, and resolve Incidents, Service Requests, Events, and Problems.
  • Perform and present the results of regular architecture, cost, security, and best practice reviews of customer environments
  • Participate in onboarding new TechOps customers

Required Qualification and Skills

  • Tertiary qualification in relevant field or equivalent experience
  • +3 years of experience as IT Devops/ Systems Engineer/ Senior Systems Administrator with proven Cloud Experience (AWS, Azure etc.)
  • Experience with management of clients and providing client servicing.

The minimum requirements needs to be met to move forward, we encourage diversity, however, we are only able to proceed with those who have full rights to work in Australia. Please reach out to Tran Trinh at Talenza via LinkedIn for a quicker response.