Program Manager/Agile Delivery/Scrum Master

Role: Program Manager/Scrum Master
Daily Rate: $1000 + Super
Duration: 6 months (chance to extend)
Location: Haymarket/WFH flexible

The Client

The Department of Customer Service wants to give the people of NSW a great customer experience when they interact with the NSW Government. They aim to deliver excellence in customer service, digital leadership and innovation in government services, and safe and secure markets.

Role Requirements

• Lead and manage the planning and delivery of critical and highly complex projects applying sound project management principles to deliver organisational initiatives
• Lead all aspects of the project management cycle, including preparing business cases and project plans, identifying and allocating resources, developing and managing budgets, supplier and contract management, communication and meeting reporting requirements to ensure project outcomes are achieved on time, on budget, to quality standards and comply with approved project methodology
• Develop strategies for the continuous monitoring, evaluation and improvement of all aspects of project implementation including risk and contingency management, benefits realisation, project impact and quality measures to achieve the success of the project/s
• Lead and manage project team/s to successfully deliver all key milestones and outcomes of the project/s within approved scope and project methodology
• Manage and develop stakeholder relationships through effective communication, negotiation and issues management to ensure project deliverables are met
• Provide expert advice and information to stakeholders on emerging project issues and present recommendations to support project delivery in line with established plans, budgets, timeframes, policy objectives and other project priorities
• Oversee research and formulate recommendations to support evidence-based project planning and decision making

*** Project is a CRM system in Salesforce and running in Agile so Previous experience of CRM delivery especially Salesforce and being scrum must is very desirable.

If this sounds like you, please APPLY today!