Job details

Location
Sydney
Salary
Negotiable
Job Type
Contract
Ref
35837_1635289857
Contact
Rick Nunez
Contact email
Email Rick
Contact phone
0478 079 255
Posted
about 1 month ago

Job details

Location
Sydney
Salary
Negotiable
Job Type
Contract
Ref
35837_1635289857
Contact
Rick Nunez
Contact email
Email Rick
Contact phone
0478 079 255
Posted
about 1 month ago

Onsite IT & AV Support - NSW Government
Location: CBD, Sydney, with some WFH flexibility
Rate: $600 - $640 per day + Super
Contract Length: 6 months initially with possibility to extend.
Note: Government IT & AV Support experience is highly desirable.

We are currently seeking an experienced IT & AV Support person for our NSW Government client who will be responsible for delivering onsite IT & AV support and attend to other urgent IT issues across the Department.
This role is primarily based onsite and giving support to workers onsite in the Departments Sydney CBD offices.

Primary Purpose of the Role:
The purpose of the role is to deliver onsite IT & AV support to VIP clients and support other urgent issues across the Department.

Responsibilities:
* Deliver timely and effective technology support (laptops, iPhone/iPad, Video Conference Rooms)
* Onsite support (52 Martin Place and NSW Parliament House)
* Provide technology support to VIP clients
* Diagnose and resolve or escalate client IT issues
* Provide support for AV/VC meeting room equipment (Teams Rooms and Webex)
* Communicate with stakeholders

Key knowledge and experience
* 5+ years' experience with onsite IT & AV support, preferably to VIP clients.
* Experience supporting clients using a range of technologies (Active Directory, Exchange, Mobile Devices, SCCM/Intune)
* Experience with AV/VC and meeting rooms (Microsoft Teams, Webex, Crestron)
* Strong interpersonal and customer skills
* Strong technical skills and problem-solving ability
* Level 2 service desk engineer
* Experience in Australian Government desirable
* Experience in working with infrastructure teams
* Strong written and verbal communication skills with a proven ability to communicate with internal stakeholders