Job details

Location
Australia
Salary
AU$180000.00 - AU$200000.00 per annum + + Super
Job Type
Permanent
Ref
36223_1640064368
Contact
Jonathan Baeten
Contact email
Email Jonathan
Contact phone
0431 184 800
Posted
about 1 month ago

Job details

Location
Australia
Salary
AU$180000.00 - AU$200000.00 per annum + + Super
Job Type
Permanent
Ref
36223_1640064368
Contact
Jonathan Baeten
Contact email
Email Jonathan
Contact phone
0431 184 800
Posted
about 1 month ago

Ideal Candidate

  • A passion for teamwork and collaboration
  • A willingness to challenge the status quo with a customer lens
  • Have a 'whatever it takes to get the job done right' attitude
  • To thrive and grow in a fast-paced Agile environment

The Role - Responsibilities

  • Leading the technical operations teams across world class technology stacks
  • Ensuring compliance to SLA by ensuring all platforms are monitored, secure, fully functional and available 24/7 - 365
  • Build and manage the team responsible for TechOps, incident & release management
  • You have excellent communication skills and are comfortable with multiple stakeholders, including the engineering team, the product team and the senior leadership team.
  • You are comfortable providing mentorship and helping build career goals for your TechOps teams.
  • Have a good understanding of working in an agile delivery environment, ITIL, incident & release management, and improvements in the TechOps practice and continuous delivery
  • Define and implement appropriate IT, data protection and security policies, and ensure full compliance with regulatory frameworks.
  • Give and solicit feedback from others to increase platform quality

Previous Experience

  • 5+ years in a lead TechOps role with preferred university degree in IT or equivalent
  • A passion for Operations, ensuring things are done right so that your platforms perform and function at a very high standard
  • Proactive & accountable, taking charge during incidents, ensuring clear communication to stakeholders with fast resolution and thorough root cause analysis.
  • Prior experience with Cloud based systems
  • Financial Services experience is great but not essential.
  • Knowledge and previous experience of Jira, New Relic, Salesforce, Heroku, Data Warehousing, GitHub, Javascript/Python based systems with any general knowledge of RESTful API whilst not essential is advantageous.
  • An overwhelmingly positive attitude, with strong communication, presentation and listening skills
  • This position is suited for people who have a strong all-round technical skills, have a passion to deliver brilliant customer experience and who genuinely want to grow the company, their teams and their own career.
  • Highly organised with an ability to multi-task, prioritise and work efficiently in a fast-paced agile environment