Job details

Location
Sydney
Salary
AU$140000 - AU$165000 per annum
Job Type
Permanent
Ref
34388_1618475797
Contact
Adam Higgins
Contact email
Email Adam
Contact phone
(02) 8248 8097
Posted
about 1 month ago

Job details

Location
Sydney
Salary
AU$140000 - AU$165000 per annum
Job Type
Permanent
Ref
34388_1618475797
Contact
Adam Higgins
Contact email
Email Adam
Contact phone
(02) 8248 8097
Posted
about 1 month ago

Want to join a high growth Insurance firm with aspirations to build out the best Claims team in Australia?

Talenza are partnering with a rapidly expanding portfolio of Insurance businesses in the search for an Operations and Quality Assurance Manager with a strong background in Claims Management.

This is a fantastic opportunity for someone keen to shape a vital function in a thriving organisation.

I am looking for a hungry go-getter who can focus on the following areas:

  • Complete Claims Quality Assurance reviews across the entire portfolio in accordance with Insurer and internal compliance requirements and report on findings
  • Ongoing management and refining of the internal peer review process and reporting on findings
  • Identification and implementation of claims process improvement opportunities.
  • Identify and link process efficiencies to system requirements and participate in system implementation and testing.
  • Manage and maintain supplier agreements and relationships, including conducting conduct reviews and reporting on service provider performance.
  • Maintain Claims Manuals, processes and procedures and associated documentation to ensure that they are up to date and appropriate in accordance with regulatory and insurer requirements
  • Produce and submit required Claims BDX; MI and other reporting in accordance with internal and external requirements
  • Participate in and assist Compliance to coordinate a variety of audits and ensure all relating schedules are adhered to.
  • Co-ordinate and manage claims response to external audit and reviews.
  • Manage claims resourcing and participate in project work, including structural and organisational changes that impact the claims business.
  • Ensure professional conduct is maintained at all times to positively promote the Company and insurance industry.
  • Contribute to the success of the Company by enhancing the Company / broker / client relationship.

This is a fantastic opportunity to join a business that is experiencing significant year on year growth on a permanent basis.